What are incident reports and how are they used?
An incident report system can be used to identify and report patient and visitor related occurrences. Health care providers and other clinic staff must complete an incident report regarding any patient or visitor who, while within the clinic and/or on the premises, is involved in an incident that has caused or has the potential to cause injury or loss or damage to their personal property. This includes incidents where the possibility of injury existed although no injury was actually incurred, and those incidents that are inconsistent with the routine care of a particular patient or routine operation of the clinic.
All health care providers should be familiar with the clinic's incident reporting procedures.
The review process allows for:
If trends develop in the occurrence of adverse incidents, then a root cause analysis should be performed. This means looking not only at the activities that immediately led to the incident, but also at the systems and procedures in place surrounding the incident. Systems and procedures, rather than provider or staff competence, place providers and staff in positions where mistakes or errors are more likely to occur.